From Pilot to Patient Impact: A Letter from the Field
"You helped make a real difference in a child’s life. For that, I’m incredibly grateful."
Company
Industry
Solutions
Recordati Rare Diseases
Pharma
Systematic Literature Research, Medical Information
A Letter from the Field
"Dear AVAYL Team, I’d like to share a recent experience that truly highlighted the power of teamwork and the tools that support us. On Tuesday, I received an urgent request from a Medical Affairs Manager. They were sitting with a treating physician who was caring for a child in palliative care. The prognosis was grim, but they wanted to explore the possibility of using our product to give the child even a small chance at improvement. I was deeply moved by the situation and immediately got to work.
Together with my manager, we launched into a literature search, assessed relevant papers, and crafted a comprehensive response within an hour — a turnaround that would typically take days. By Tuesday afternoon, I had sent the information. The next day, the physician reviewed it and decided to begin treatment. Then, on Thursday, I received a message thanking me for the swift response: the child had started responding to the medication. This story isn't just about speed; it's about impact. It reflects the strength of collaboration — not just within my own team, but with all of you who’ve developed the tools that empower us to act quickly and effectively. You helped make a real difference in a child’s life. For that, I’m incredibly grateful." — Laura Avanzo Leeke, Global Medical Information Manager at Recordati
The Impact of an Answer
This story from Recordati's MI team captures the very impact we strive for at AVAYL: No treatment decision should be delayed for lack of information.
With MedPro, Recordati was able to:
Deliver a compliant, evidence-based response within an hour
Empower their team to act quickly and confidently
Support a physician in making a critical treatment decision
From Pilot to Patient Impact: Recordati’s Journey with MedPro
Recordati began with a pilot of MedPro to explore how AI could enhance their Medical Information workflows.
What followed was a meaningful shift — not just in turnaround times, but in how their team was able to respond in high-stakes, time-sensitive situations.
By integrating MedPro, Recordati’s team was able to:
Conduct literature reviews more efficiently
Collaborate seamlessly under time pressure
Deliver comprehensive, balanced responses with confidence
This experience highlights how responsible AI implementation can support Medical Information experts in doing what they do best — delivering trusted, evidence-based answers when they’re needed most. We are incredibly proud to be able to support your important work.
Get in contact with us to learn more about AI for Medical Information.