MedPro helps Medical professionals to bring together AI-enabled research, content generation and management, while keeping experts in the driver seat
Medical Inquiry Management today
Life science companies receive daily medical inquiries from healthcare providers and patients and are responsible for providing timely, evidence-based medical information about their products
Responding to medical inquiries is not optional—it is a requirement enforced by global regulatory bodies like the FDA and EMA, as well as local authorities. Urgent inquiries must be addressed within 24 hours, while non-urgent ones should be answered within three days. All responses must adhere to local regulations and provide scientifically balanced, high-quality information.
Costly repetetive process—Many healthcare companies outsource the management of repetitive inquiries to expensive vendors in different countries, relying on standard documents. However, the development and maintanance of internal standard documents and complex questions are still handled internally, adding to the operational burden.
Time-consuming manual task—Inquiries from Healthcare-providers often involve complex, detailed questions that go beyond standard guidelines. Addressing these can take Medical Information Specialists anywhere from 2 hours - 2 days, as they require thorough research and precise medical writing.
Status Quo
Medical Information Specialists spend 2h-2days to respond to complex inquiry and create standard docs
Reactive content creation and updates of standard documents based on manual inquiry analysis
External medial infromation costs services are costly and need to be maintained
MedInfo sytems, literature data bases and content management systems are scatterered systems along the workflow and lack automation
With MedPro
2X productivity increase while maintaining quality and stay compliant
Automated, data-driven suggestions to proactively create medical content, reducing total inquiry and 2n line volume
Safe up to vendor 80% cost
AI-powered, end-to-end service for inquiry management, literature research, medical writing, and seamless content management
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