AI ACADEMY
Master AI
in Medical Information
Webinar Series
AVAYL
Join the Academy, learn from MI experts and build your AI skills
Hands-On Tutorial
Medical Inquiry Handling end-to-end with AI | AI Academy
Handling a medical inquiry efficiently while maintaining scientific rigor is at the heart of Medical Information (MI) work. In this hands-on tutorial, see how this looks like when AI is integrated into the whole workflow. Claudia Guenoden from Chiesi and PIPA will walk through how they manage an inquiry from start to finish using AI.
You’ll gain insight into Chiesi’s approach to embedding AI, covering the full journey from inquiry intake, content discovery, and new evidence identification to response creation and delivery. Along the way, you’ll see how AI can drive productivity gains and the rail guards put into place to maintain scientific excellence.
The session will also highlight practical lessons learned, including do’s and don’ts for applying AI in real-world MI workflows, providing guidance that participants can apply immediately in their own teams.
9 February 2026
Meet the Advisory Board
This initiative is developed in collaboration with leading industry associations, ensuring the content is relevant, rigorous, and aligned with industry standards.
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A new kind of expert:
MI expertise amplified by AI application
While some suggest that AI could replace Medical Information (MI) Specialists, we believe the opposite is true: the expertise of highly trained MI professionals will be more essential than ever.
Ignoring AI means clinging to outdated practices, while using it without deep MI expertise risks scaling poor processes.
A new kind of expert is emerging in our field: professionals, who understand both high-quality MI standards and how to use AI effectively in their workflows.
They are becoming Super Medical Information Leaders (SMILs).
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A survey of MI leaders shows a clear
demand for more AI training
59%
More than half of MI professionals consider themselves less than "knowledgeable" on AI.
* Data from a MILE Survey with 29 Medical Information Leaders from association members.
96%
Almost all consider learning about AI to be "important" or "very important".*
* Data from a MILE Survey with 29 Medical Information Leaders from association members.
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Introducing AI Academy:
Our playbook for the future
We are bringing together leading industry experts, associations, regulators, and technology pioneers—working alongside our Super Medical Information Leaders (SMILs)—for a webinar series on the application of AI in Medical Information.
Now is the time to invest in capabilities, processes, and knowledge-sharing to ensure that quality remains at the core as technological transformation advances.
What to expect
Different formats, designed to get both the big picture and immediate application value:
Hands-on tutorials by Super Medical Information Leaders (SMILs)
Peer-to-peer training on using specific AI tools in your workflow.
Expert insights
Deep dives with professionals who have successfully scaled AI solutions.
Panel discussions
Insightful conversations with industry thought leaders about what’s next.
Stay in the loop!
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