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  • What is MedPro?
    MedPro is a cloud-based software-as-a-service (SaaS) platform that leverages artificial intelligence to streamline and accelerate end-to-end medical information processes. Unlike traditional data systems, which lack automation, and AI solutions that struggle with reliability and workflow integration, MedPro offers a robust alternative. It automatically extracts information from incoming inquiries and suggests relevant existing materials. If adaptations are required, MedPro facilitates rapid, systematic literature research and provides in-editor AI functionalities, empowering Medical Experts to maintain control over the AI-driven process. This helps to unlock the full power of AI.
  • Who is MedPro designed for?
    MedPro is designed for Medical professionals in the Life Science industry. Companies in this field receive daily medical inquiries from HCPs and patients and need to keep their medical content aligned with the latest clinical evidence. MedPro assists Medical Information Specialists, Medical Advisors, and other Medical Affairs experts by streamlining their workflows and ensuring their information is accurate and up-to-date.
  • Which benefits can organizations expect?
    Organizations that have adopted MedPro have reported up to 80% savings in costs associated with medical writing agencies and 1st line inquiry management services. Customers have also seen notable productivity improvements, with increases of up to 70% for teams such as Medical Information Specialists and Medical Advisors, and up to 25% in other medical functions. MedPro also enhances time to output while maintaining high-quality standards. Importantly, it ensures that medical experts retain full control over the content, leading to more efficient and accurate management of medical content.
  • How can we get started with MedPro?
    Begin by reaching out to our team for a personalized demo, where we’ll walk you through the platform’s key features and show how it can be tailored to meet your organization’s specific needs. After the demo, we’ll work with you to design a plan that fits your operational and regulatory requirements, including choosing the right modules and configuring the platform to align with your workflows. Once the setup is complete, our team will guide you through onboarding, offering comprehensive training to ensure your staff is fully equipped to use MedPro effectively. From seamless data integration to role-based access setup, we’ll ensure your system is ready to support your team’s goals from day one. Our dedicated support team is always available to assist during the onboarding process and beyond, ensuring a smooth transition and immediate productivity gains.
  • How do you ensure accurate information when using AI?
    In a highly regulated industry where scientific rigor and balance is of utmost importance, we are taking several steps to ensure you can can trust any output provided by MedPro. Firstly, MedPro only works with trusted and verified medical sources as well as your own data, ensuring that any data that gets processes by the system is verified. Secondly, you remain in control of the detailed source selection, meaning that you can decide which information should be considered for your systematic research. Lastly, we transparently show citations and annotate cited sections on top of original references, streamlining review and approval of any information generated.
  • How can we integrate company internal data?
    MedPro supports seamless integration of company internal data through various methods. The platform allows for the import and export of data in multiple formats, facilitating easy integration with your internal processes. Additionally, MedPro provides customizable APIs and integration tools to accommodate specific data requirements and ensure compatibility with your organization's existing infrastructure.
  • How is data secured within the platform?
    MedPro ensures the highest level of data security through a combination of advanced encryption, secure access controls, and regular security audits. All data is encrypted both in transit and at rest to protect sensitive information from unauthorized access. Role-based access controls allow organizations to manage user permissions, ensuring that only authorized personnel can view or modify data. Additionally, MedPro complies with industry standards and regulations, such as GDPR and HIPAA, and undergoes regular security audits to maintain the integrity and safety of your data. For more information, refer to our security page.
  • Is MedPro compliant with global and regional regulations?
    MedPro is built specifically for pharmaceutical and life-science teams and complies with requirements from Healthcare Authorities like EMA and FDA. If required, we support a GxP validation. Through MedPro’s unique architecture, embedding into medical processes and transparent tracing of references, we ensure compliance with the EU Artificial Intelligence Act as well as the Colorado AI Act.
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