About the Role
AVAYL is a fast-growing, VC-backed startup transforming Medical Affairs in the life sciences industry through AI-powered solutions. Every day, healthcare professionals and patients reach out to life science companies seeking critical medical information; often highly specialized, not publicly available, or difficult to contextualize for a specific patient case.
Traditionally, generating scientifically profound, regulatory-compliant responses can take weeks. AVAYL’s AI-driven capabilities significantly accelerate this process without compromising scientific rigor or compliance standards. As a result, we empower healthcare professionals with high-quality, evidence-based information on the very same day, helping them make better-informed treatment decisions for their patients.
You should join AVAYL if you:
Are deeply purpose-driven and motivated by meaningful impact
Thrive in fast-changing environments and adapt quickly to new challenges
Hold yourself to exceptionally high quality standards and care about precision
Want to see tangible results from your work in a short period of time
Are excited by the growth opportunity of a lifetime in a high-velocity startup
AVAYL may not be the right fit if you:
Prefer slow-paced or highly structured environments
Struggle with change or ambiguity
Compromise on quality when under pressure
Are uncomfortable working with urgency and sustained intensity
Are not ready to go the extra mile to build something exceptional from the ground up
At AVAYL, we are building the future of Medical Affairs—fast, responsibly, and with impact.
We are looking for a talented Strategic Projects Manager to drive projects with our clients including top 10 Pharma companies worldwide.
Role Overview
This role is ideal for someone with strong experience in stakeholder management, executive communication, and project management within the life sciences industry who is excited to join a rapidly growing organization. It requires balancing hands-on execution of day-to-day operations with the development of scalable processes and solutions that enable us to serve our clients in a modern, AI-driven environment.
For example, you might manage closely with the CEO key customer relationships and project delivery while simultaneously partnering with the technology team to automate and scale customer-facing processes. We are looking for a builder someone who enjoys creating structure from scratch, establishing new processes, and shaping how things are done as the company grows. If you prefer optimizing already well-established processes rather than building them from the ground up, this role is likely not the right fit.
Key responsibilities
Act as the primary post-contract point of contact for clients, guiding them through onboarding, implementation, and long-term adoption while building trusted relationships across IT, business, and user stakeholders.
Evaluate customer environments to understand workflows, systems, and organizational needs, ensuring our solutions align with both business objectives and technical requirements.
Lead and coordinate successful onboarding and software implementations, setting timelines, managing deliverables, and driving adoption across all relevant stakeholders.
Facilitate assessments, including IT security, compliance, and value evaluations, to secure executive endorsement and support long-term rollouts.
Collaborate with cross-functional teams including tech, go-to-market, and leadership to deliver a seamless customer experience and maximize platform value.
Build business cases, proposals, and strategic recommendations in partnership with AVAYL leadership to support customer success initiatives.
Shape and continuously optimize the customer journey, identifying opportunities to enhance engagement, adoption, and overall satisfaction.
Develop and maintain standardized content, tools, and templates to support consistent execution across projects and stakeholders.
Qualifications
3+ years of experience in project management/consulting within executive settings, demonstrating a strong ability to plan, coordinate, and execute projects while effectively building and maintaining lasting client relationships.
2+ years of experience in a growth environment like start-ups or dynamic roles. A backrgound in life sciences and knowledge of Medical Information processes and industry standards is a plus but not expected
Ability to translate customer challenges into solutions, building trust, nurturing client partnerships, and driving deals to closure
Strong foundation in planning, coordinating, and executing projects, with a proven ability to build and maintain lasting relationships
Excellent communicator capable of turning complex technical information into clear, actionable recommendations for clients
What we offer
Impact from day one: Contribute directly to transforming Medical Affairs in the life sciences industry and see the tangible results of your work.
High-visibility projects: Work closely with top 10 global pharma clients and the AVAYL founding team, gaining exposure to senior executives and strategic decision-making.
Professional growth: Accelerate your career in a fast-growing, VC-backed startup with opportunities to take ownership of high-impact projects and expand your skill set.
Entrepreneurial environment: Be part of a builder culture where your ideas, initiative, and creativity shape both processes and the organization itself.
Innovative technology: Partner with our tech and product teams to implement AI-powered solutions that deliver measurable value to clients and patients.
Collaborative culture: Join a highly motivated, purpose-driven team dedicated to excellence, speed, and meaningful impact.