About the Role
AVAYL is a fast-growing, VC-backed startup revolutionizing Medical Information processes in the life science industry through AI-driven solutions. We envision a world where Medical Information evolves with the pace of evidence generation and build tools that enable our customers to optimize interactions with healthcare professionals and patients.
We are looking for a Client Solution Lead who will play a key role in driving AVAYL’s commercial momentum. This role blends opportunity and pipeline development, deal progression, customer engagement, and operational excellence - ideal for someone with extensive experience in engaging external stakeholders, leading customer conversations, and moving opportunities from initial interest to successful outcomes. As an early-stage startup role, you will wear multiple hats, and shape scalable processes and strategies that define how AVAYL grows.
If you are excited to make a tangible impact and be part of an early founding team, driving both growth and operational foundations, this role is for you.
Key Responsibilities
Proactively identify and engage prospective clients, leading early outreach and discovery conversations to understand needs and articulate AVAYL’s value.
Shape and execute go-to-market initiatives, including GTM planning, messaging, and growth initiatives.
Support customers throughout their evaluation by preparing clear materials, supporting demos and business case, and ensuring alignment across all stakeholders.
Drive full-funnel customer engagement, including structuring of proposals, aligning stakeholders and steering multifaceted opportunities through evaluation, negotiation, and deal closure.
Work cross-functionally to ensure smooth communication, consistent expectations, and to turn attention into revenue
Analyze customer insights and feedback and market trends to refine AVAYL’s growth approach, improve engagement effectiveness, and optimize commercial processes.
Build and implement scalable frameworks and processes that strengthen AVAYL’s operational and commercial foundation, enabling repeatable growth.
Qualifications
3-4 years of experience in consulting, corporate, start-ups, sales or other commercial roles, preferably in SaaS, life sciences, or healthcare technology.
Proven track record of managing full-funnel customer engagement, from outreach and discovery to deal progression and closure.
Strong organizational skills with the ability to manage multiple tasks, timelines, and stakeholders independently.
Excellent written and verbal communication skills, with high attention to detail and clarity.
Proactive mindset, strong ownership mentality, and the ability to work effectively in an early-stage, fast-evolving startup environment.
Prior experience in the life sciences & healthcare industry and knowledge of Medical Information sector is a plus