About the Role
AVAYL is a fast-growing, VC-backed startup revolutionizing Medical Information processes in the life science industry through AI-driven solutions. We envision a world where Medical Information evolves with the pace of evidence generation and build tools to empower our customers to optimize their interactions with health care professionals and patients.
We are looking for a talented Account Executive with a background in Medical Information to drive customer projects with our customers.
Role Overview
You will guide our customers from pilot projects to full implementation and ultimately, successful deal closure. This role is ideal for someone who has extensive experience in Medical Affairs and can leverage that expertise to help customers succeed.
Key responsibilities
Serve as the primary point of contact for our clients, engaging with executives to establish projects, drive deals, and build long-term partnerships
Scope and execute the implementation of our software platform, setting timelines, managing deliverables, and driving project success from initiation to deal signature
Partner with cross-functional teams, including product and go-to-market, to ensure seamless onboarding, integration, and ongoing customer satisfaction
Facilitate various assessment processes, such as IT security and compliance assessments, while aligning our solutions to customers' needs
Build business cases and proposals in collaboration with the AVAYL leadership
Actively shape the customer journey and continuously optimize the customer experience in collaboration with the product and go-to-market team
Create and optimize standardised content for each stage and stakeholder of a project
Qualifications
3+ years of experience in project management within executive settings, demonstrating a strong ability to plan, coordinate, and execute projects while effectively building and maintaining lasting client relationships.
2+ years in Medical Information or a similar function within pharmaceutical or life sciences, with deep knowledge of Medical Information processes and industry standards
Ability to translate customer challenges into solutions, building trust, nurturing client partnerships, and driving deals to closure
Strong foundation in planning, coordinating, and executing projects, with a proven ability to build and maintain lasting client relationships
Excellent communicator capable of turning complex technical information into clear, actionable insights for clients
Nice to Have: Prior experience in Account Management, Customer Success, or client-facing roles, preferably in SaaS or technology-driven environments.
What we offer
The chance to be part of a pioneering team driving innovation in the pharmaceutical industry
Professional development and growth opportunities
Remote working flexibility and close collaboration with the founding team